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HOW IT WORKS

Creating a digital inventory to protect and organize your assets.

1. VIRTUAL MEETING

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First, we'll have a short talk to understand your needs. If we can't help, we'll point you in the right direction. If we can, we'll show you how our system works and give you a price using our item calculator. We'll make sure you have all the info you need to decide. If we're a good fit, we'll schedule a photoshoot and explain what to expect.

2. PHOTO SHOOT

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A team member you’ve met will come to your home as planned. They will start with a quick photo shoot overview, mark off-limits areas, and systematically photograph designated spaces.

3. SYSTEM BUILD

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Most of the work happens in our studio after the photo session. We'll edit the photos, create a virtual storage system, and write item descriptions. Your photos will be organized into albums, each with a detailed description and unique number. You'll get an easy-to-use system with digital photos and a comprehensive spreadsheet. This will keep your inventory up to date and provide all the information your insurance provider needs for coverage and claims, which you can instantly share with them.

4. Onboarding and wrap-up

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After completing the inventory, we'll have a wrap-up and onboarding meeting. We'll show you how to access, use, and share your inventory. We'll also teach you how to keep it updated easily. You can ask any questions, and we'll ensure you're completely satisfied. Finally, we'll terminate our access to your inventory and delete all data from our system.

FAQ'S & COMMENTS

I don't really like having strangers in my home.
 We want you to feel comfortable, so we follow these protocols:
  • Our team members are vetted and trustworthy.
  • You'll get a bio link for each team member in your onboarding package.
  • Our team members wear photo ID badges with a link to their bio on our website.
  • You'll receive a non-disclosure agreement before the photo shoot.
  • Team members can wear body cameras if requested.
  • We encourage using your security cameras during our visit.
  • You or someone you appoint can stay with us at all times.

We will do our best to accommodate any requests to make you more comfortable.

What if I don't want some items included in the inventory?

No problem at all. We suggest designating a closet, room, or area as off-limits while we take photos. Before we arrive, you can move any items to this restricted area. When we first arrive, we’ll walk through your home with you and clearly mark this space. Our team members will not enter it. We’ll also bring tape to mark drawers and cabinets that you don’t want us to open or photograph. Your comfort and privacy are most important to us.

How long do you need to be in my home?

Taking photos of thousands of items is a tedious process, but we do it as efficiently as possible. We work room by room, disrupting only a small area at a time. If you use our SNAP, PACK & STACK service, the shoot may take longer but will significantly reduce visible items by storing them away. Most work is done later in our office. We'll discuss the order of rooms before our visit. We won’t need access to the whole house all day and shouldn't need to return to a room once photos are taken. This way, you can have maximum privacy. We'll do our best to make our visit pleasant and unobtrusive.